Customs Taxes

Custom Taxes - Important Information for International Shoppers

At Luxenook.shop, we are committed to providing our international customers with a smooth and transparent shopping experience. We understand that customs duties and taxes can be a concern when ordering from abroad, and we aim to provide clarity on this matter.

Customs Duties and Taxes

When shopping from outside the USA and having your order shipped to your international location, it's important to be aware of potential customs duties and taxes that may be imposed by your country's customs authorities. These charges are separate from the product and shipping costs and are the responsibility of the recipient (you).

How Customs Charges Are Determined

Customs charges vary from country to country and depend on several factors, including but not limited to:

  • The value of the products you ordered
  • The type of products you ordered
  • Your country's customs regulations and policies

Paying Customs Duties and Taxes

Upon arrival in your country, your order may be subject to customs inspection, and customs authorities may assess the applicable duties and taxes. These charges are typically collected by the courier or customs agency at the time of delivery or retrieval.

To avoid any surprises, we recommend checking with your country's customs authority or customs broker to understand the potential duties and taxes that may apply to your order before placing it. This will help you prepare for any additional costs associated with receiving your shipment.

Declaring the Value of Your Order

For customs purposes, we are required to declare the value of the products accurately on the shipping documentation. We do not mark packages as gifts or understate their value to evade customs duties and taxes.

Customs Clearance and Delays

Customs processing times and clearance procedures can vary, and it's possible that customs delays may occur. While we strive to provide accurate delivery timeframes, please be aware that customs processes are beyond our control.

Returns and Refunds for Orders Subject to Customs Charges

If you choose not to pay the customs duties and taxes on your order and it is returned to us, we will refund the product cost upon receiving the returned items. Please note that the original shipping fees and any return shipping fees may not be refundable.

Contacting Customs Authorities

If you have questions or concerns regarding customs duties and taxes, we recommend contacting your country's customs authorities or customs broker directly for the most accurate and up-to-date information.

We value our international customers and strive to make your shopping experience with outfy.shop as hassle-free as possible. If you have any specific questions or require assistance related to customs charges, please don't hesitate to contact our customer support team at Contact@Luxenook.shop.

Thank you for choosing outfy.shop for your fashion needs. We appreciate your trust and understanding regarding customs duties and taxes